bed jeli's Privacy Policy

1 Introduction and Applicability

This privacy policy ("Policy") applies to the bed jeli platform. The terms set out here apply to bed jeli's website, mobile application, and all related services.

By using bed jeli's services, you are considered to have agreed to the terms described in this policy. This platform is only for individuals aged 21 or older. This policy should be read together with the Terms and Conditions, as both documents together form the complete agreement between you and us.

We place the highest importance on the privacy of users in Bangladesh. Keeping your personal information secure is one of our core responsibilities. Any changes to this policy will be published on this page and, where necessary, communicated to your registered email.

2 Types of Information Collected

bed jeli may collect various types of information, divided into the following categories:

2.1 Information You Provide Directly

Information you provide directly during account creation, verification, or support includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for transactions)
• User-set password and security questions

2.2 Automatically Collected Information

When you use bed jeli, certain technical information is collected automatically:

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Page views, session duration, and navigation patterns
• Game activity and transaction logs
• Login time, location, and device information

2.3 Information Received from Third Parties

A limited amount of information may be collected from approved third parties such as identity verification services or payment processors, but only as needed for account verification or fraud prevention.

3 How Information Is Collected

bed jeli collects information in the following ways:

• Registration and Account Management: When creating a new account, during identity verification, and when updating account details.
• Transaction Processing: To process payment information during deposits and withdrawals.
• Customer Support: Information you share when seeking help via live chat or email.
• Cookies and Similar Technologies: To improve the website experience and analyse platform performance.
• Mobile Application: Device-specific information when using the Android and iOS apps.

In each case, the amount of information collected is kept to a minimum and only the information needed to complete the relevant task is taken.

4 Purpose of Using Information

bed jeli uses collected information for the following purposes:

4.1 Providing and Operating Services

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Managing game activity and betting transactions
• Providing bonuses, VIP benefits, and promotional offers

4.2 Security and Compliance

• Identity verification and age confirmation (meeting the 21+ requirement)
• Preventing fraud, money laundering, and other unlawful activities
• Protecting account security and blocking unauthorised access
• Meeting applicable legal obligations

4.3 Customer Support and Communication

• Providing 24/7 live chat and email support
• Sending important notifications related to your account
• Resolving technical issues

4.4 Platform Improvement

• Analysing and improving the user experience
• Planning new features and services
• Monitoring and maintaining the platform's technical performance

To ensure responsible gaming, bed jeli analyses user gaming patterns and, if potentially risky behaviour is identified, options for support are provided. This is done for your protection.

5 Information Storage and Security

5.1 Retention Period

Relevant information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations. Once the required period has ended, information is securely deleted.

5.2 Technical Security Measures

bed jeli uses industry-standard security technology to keep your information safe:

• SSL Encryption: All information transmitted through the website and app is encrypted using SSL technology, protecting it from interception.
• Database Security: Stored information is kept in encrypted databases with strict access controls in place.
• Two-Factor Authentication: An additional verification layer is applied for logins and sensitive actions.
• Regular Security Audits: Regular audits are conducted to ensure system security.
• Restricted Access: Only authorised staff can access your information, and their activity is logged.

5.3 Payment Information Security

Mobile banking payment information from bKash, Nagad, Rocket, and Upay is kept secure to the highest industry standards. Payment processing is completed within each provider's own secure environment.

6 Sharing Information with Third Parties

bed jeli does not sell your personal information and does not share it with third parties for commercial purposes. Information sharing may occur only in the following limited circumstances:

6.1 Service Providers

Approved service providers handling payment processing, identity verification, technical infrastructure, and customer support receive limited access to information. These providers operate under strict confidentiality agreements and may not use the information for any other purpose.

6.2 Game Studios and Software Providers

Game providers such as Evolution, Pragmatic Play Live, JILI, and PG Soft may receive limited information necessary to operate games, but only as needed to manage game sessions.

6.3 Legal Obligations

Information may be disclosed to comply with valid orders from competent legal authorities, court directions, or requirements under applicable law. In such cases, we make every legal effort to notify you in advance where possible.

6.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred, but the new owner will be required to maintain these same privacy standards.

7 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the bed jeli website and app.

7.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions, store security tokens, and ensure the platform's core functionality. The site cannot function properly without these.
• Functional Cookies: Used to remember your language preference, theme settings, and other personalised settings.
• Analytics Cookies: Used to understand which parts of the site are used most and how users navigate.

7.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

8 User Rights

As a bed jeli user, you have certain important rights over your own information:

• Right to Access: You may request to view the information bed jeli holds about you.
• Right to Rectification: If your account contains incorrect or outdated information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though due to legal obligations it may not be possible to delete all information immediately.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request your account information in a standard digital format.
• Right to Withdraw Consent: For activities conducted on the basis of consent, you may withdraw that consent at any time.

To exercise these rights or to learn more, contact our customer support. The FAQ section also has answers to many common questions.

9 Protection of Minors

bed jeli strictly provides services only to individuals aged 21 or older. Personal information is not knowingly collected from anyone under the age of 21.

Age verification is mandatory during the registration process. If there is reason to believe that a minor has created an account using a false age, that account will be closed immediately and steps will be taken to delete the associated information. Parents and guardians are urged to monitor their children's online activity.

10 Changes to This Policy

This privacy policy may change as a result of business changes, legal updates, or technical developments. When any significant change is made:

• An updated version will be published on this page with a new effective date noted.
• A notification will be sent to your registered email for important changes.
• If you continue using the service after a change, you will be considered to have agreed to the updated policy.

It is recommended that you review this page regularly to stay informed of the latest policy.

11 Contact

If you have any questions, concerns, or complaints about this privacy policy, or if you want to exercise your rights regarding your information, please contact us:

For more information about our platform, visit the About Us page, where you will find details about bed jeli's mission and services.